Protect your footage while your camera protects your home.
Choose your tailored solution and join millions of cloud protected homes that are enjoying security today.
Cloud Service
Services
Monthly Kami Cloud Plan
NEW - 24/7 Pro Monitoring Plans
Get the most out of your YI & Kami devices.
YI Cloud is a comprehensive subscription service that lets you review, share, and save every video and photo captured by your YI smart devices, and opt-in to 24/7 professional monitoring. Compare plans below.
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STORY
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FAQ
Memories Stored Safely
If you are using your camera to monitor your little ones grow up over the years or to check in on family members from time to time, you don't want to lose those precious memories due to losing your camera.
YI Cloud safely stores your video clips for you, removing the need for a Micro SD card. Effortlessly review, share, and save alert notifications directly from the YI Home App.
Memories Stored Safely
If you are using your camera to monitor your little ones grow up over the years or to check in on family members from time to time, you don't want to lose those precious memories due to losing your camera.
YI Cloud safely stores your video clips for you, removing the need for a Micro SD card. Effortlessly review, share, and save alert notifications directly from the YI Home App.
KEY FEATURES
Constant Coverage, No Cooldowns
Never miss an alert. All advanced YI Cloud plans come with zero cooldown periods allowing you to stay protected 24/7 without worrying about missing a single moment.
No Extra Costs, No Compromises
Don’t worry about any hidden fees, or missing features. Only pay for what you need. We offer a range of Cloud plans allowing you to pick the perfect protection plan for your home or business.
Get Extra Peace of Mind
Whether you’re on vacation or simply not home, you can back up everything to YI Cloud. You'll never have to worry about storage, it's all there in YI Cloud.
FIND AND PLAYBACK ONLY WHAT MATTERS
Quickly scan through your recording and jump directly to the important events of the day with fast-forward speeds of up to 32x. You can easily download video or clips into your local storage*.
*only applicable to the YI Home Camera 3
Keep Your Recordings Longer
Store your video recordings in the cloud for up 30 days. Get instant access to your recordings anytime, anywhere.
*stores your footage for 7, 15, or 30 days depending on the subscription plan
FREQUENTLY ASKED QUESTIONS
Where to place your camera?
Please place the camera near the door of the store, hallway, or any place that has people moving in a more narrow space.
any Installation tips?
Please avoid pointing the camera directly to where customers walk in. It is better to place it on the side where customers pass by right in front of it. (best distance: 1m; store door; customer flow direction; best height: 1m)
What are the Recommended settings?
| Angle between camera and customers | 60°-120° (Preferred: 90°) |
|---|---|
| Distance between camera and customers | 0.5m-3m (Preferred: 1m) |
| Camera height | 0m-2m (Preferred: 1m) |
How to setup YI Cloud?
If you are interested in learning about the different cloud plan options, watch the tutorial video below. You can also copy and paste the link in the address bar of your browser to watch the video.
https://youtu.be/v5JR_c19XBU
We recommend having no more than 12 cameras connected to single Wi-Fi network to ensure the best connection.
Each camera requires sufficient bandwidth to stay connected and will occupy approximately 0.5Mbps upload bandwidth.
Each camera under your account can be paired to the same or a different network.
Each camera can be paired to only 1 account at a time.
Can I delete or download videos from the cloud?
Yes, you can delete or download any video from the cloud by by selecting "Delete" or "Download" and pick the videos you wish to delete or download.